If the Buldiva demo import stops, loads forever, or fails before completing, the issue is usually caused by low server resources, missing plugins, or hosting restrictions.
Below are the most common fixes.
1. Make Sure All Required Plugins Are Installed #
Before importing a demo, verify that all required plugins are installed and activated.
Go to:
Appearance → Install Plugins
Make sure the following plugins are active:
If any plugin is missing or inactive, install and activate it first, then run the Setup Wizard again.
2. Increase PHP Memory Limit #
Low PHP memory is the most common reason a demo import fails.
Buldiva recommends at least:
You can add the following lines to your wp-config.php file:
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You may also need to update your server PHP settings inside .htaccess or your hosting control panel:
php_value memory_limit 256M
php_value max_execution_time 300
php_value max_input_vars 3000
php_value upload_max_filesize 128M
php_value post_max_size 128M
If your hosting provider does not allow these changes, contact them and ask them to increase the limits.
3. Use PHP 8.0 Or Higher #
Buldiva works best with modern PHP versions.
Recommended:
Avoid using very old versions such as PHP 7.3 or earlier.
You can check your PHP version under:
Tools → Site Health → Info → Server
4. Disable Cache And Security Plugins Temporarily #
Some caching or security plugins may interrupt the import process.
Temporarily disable plugins such as:
After disabling them, run the demo import again.
Once the import is complete, you can re-enable them.
5. Import On A Fresh WordPress Installation #
The demo importer works best on a clean WordPress site.
If your site already contains:
the import may fail or create duplicate content.
For best results:
6. Run The Setup Wizard Again #
If the import stopped halfway, simply rerun the wizard.
Go to:
Appearance → Setup Wizard
Then repeat the steps until the Import Demo Content screen appears.
Select your preferred demo again and click Import.
Buldiva may continue or complete the missing import items on the second attempt.
7. Manually Remove Partial Demo Content #
If the first import partially succeeded, you may need to clean up before trying again.
Delete:
Then run the import again on a cleaner site.
8. Contact Your Hosting Provider #
Some hosting providers block long-running import requests.
Ask your host to increase:
Also ask whether ModSecurity, firewall rules, or server request limits are blocking the import.
9. Still Not Working? #
If the import still fails, please contact Buldiva support and provide:
You can also include the contents of:
Tools → Site Health
This helps identify the exact reason the demo import is failing.